Two products. One automation.
An AI voice agent on your phone line and a bot on WhatsApp. Both take the booking, quote your fare, confirm the trip and write the job straight into your dispatch. One automation runs behind them, with no extra logins for your team.
- AI Voice Booking Agent
WhatsApp Chat Bot
One automation
One customer record, however they reach you.
A caller who phones the booking line this week and sends a WhatsApp voice note the next is the same person to you, with one history, not two conversations to stitch together.
What each product does for you
Same automation, same dispatch, met wherever the customer reaches for you first, the phone or WhatsApp.
AI Voice Booking Agent
An AI agent answers your booking line on the first ring, speaks naturally in a British voice under your firm's name, and takes the whole booking by talking. No hold music, no queue, no voicemail nobody returns.
Picks up day and night
Every call answered on the first ring, at 3am and on your busiest Saturday alike. No call left ringing out to a rival.
Takes the booking by voice
Pickup, destination, time and vehicle captured in a normal conversation. It asks only what it has to, then reads the fare back out loud.
Covers overflow and after-hours
When the office line is jammed or the desk is dark, the agent picks up the calls your team can't. Nothing spills to the firm down the road.
Logged to your dashboard
Every call is transcribed, scored and saved against the customer, so you can see exactly what was said and what it booked.
WhatsApp Chat Bot
The app most of your customers already message you on. A typed line or a ten-second voice note both become confirmed bookings, quoted and written into dispatch without anyone at the desk picking up.
Text or voice note
A quick-reply tap, a typed address or a voice note from a noisy street all turn into the same clean booking.
Quotes and confirms in chat
Your fare shown, one tap to confirm, the job in dispatch, all inside the conversation the customer started.
One history with the calls
A customer who phones one week and messages the next is one record to you, not two threads to stitch together.
Everything it does, on one screen
Calls and WhatsApp report into the same dashboard, against the same customers. No reports to pull, nothing for your team to fill in. Open it between jobs and the week reads itself back to you.
Live activity
Every call transcribed and every WhatsApp saved, both against one customer record. Search a name, filter to a day, open any job and read what was said.
Booking intelligence
Know your demand cold: revenue and average fare, the busiest hours and days to staff for, top routes and airport runs, vehicle mix, voice-note against typed bookings, and the fares the agent chased back, in pounds.
Agent quality
Every call graded for caller mood and outcome. The ones worth a listen surface on their own, and the agent suggests its own script tweaks.
The Monday briefing
A plain-English read of your week, written fresh every Monday: what changed, what cost you bookings, and one fix to try.
Your number. Your accounts. Your data.
You connect your own phone number and WhatsApp Business account; AI processing and voice calling minutes are included in your plan. You pay only your number and WhatsApp conversation fees directly, at provider price. Every rider and account stays on your books, and nothing is ever held hostage.
Books straight into your dispatch
Whether the booking comes in by call or by WhatsApp, it lands directly in the dispatch system you already run.
Supported
Supported
Supported
Let's wire up your line and WhatsApp
Book a discovery call and we will point your booking number at the voice agent and connect your WhatsApp, both on one automation.